Define the Melbourne scope before confirming a service date
Melbourne undermount sink repair enquiries are coordinated through scheduled Victorian service visits, with availability confirmed for the address. Photos need to show the existing bowl from above, the rim gap and the cabinet underneath. Include the suburb, postcode, approximate dimensions and any previous fixing attempt. This allows the team to establish whether the existing sink can be reinstalled and what access or extra support needs to be planned before a date is agreed.
Coordinate your plumber and building requirements
Tell us if the sink is still connected, if a waste unit is attached and whether the property requires trades access approval or a lift booking. Plumbing disconnection and reconnection are separate unless your scope says otherwise. The standard service re-fits the existing bowl; changing its model, supplying a new sink or altering the stone opening requires separate agreement. Victorian attendance, travel and the final price are confirmed in writing rather than promised as immediate local call-outs.
What the standard existing-sink service includes
The starting scope is removal, preparation and reinstallation of your existing undermount sink using suitable bonding and support. It does not supply a new sink. The existing bowl, opening, bonding faces and cabinet access need to be suitable for the proposed method. Additional support, new sink supply, plumbing, cutout changes and other stone or cabinet repairs are separate unless specifically agreed. Your written quotation confirms the work, any additional costs and the amount payable before booking.
Mega epoxy holds the sink; silicone seals the joint.
We remove the sink from its failed fixing, clean away old adhesive and prepare the contact surfaces before positioning it correctly beneath the stone. We use Mega epoxy for the fixing: it cures into a hard, rigid bond to hold the sink securely. Support jacks keep the sink propped in the correct position while the epoxy sets properly. Silicone seals the joint against water; it is not used as the load-bearing adhesive. This careful preparation, bonding and curing process is designed for a durable fixing. We confirm any additional support required for the existing sink and cabinet, and explain the curing period before the sink can be used again.
Request a sink quote with useful photos
On the enquiry form, select Dropped Undermount Sink Repair under Job Type. Upload a full-benchtop view, a close-up of the rim gap and pictures of the sink underside, support and plumbing. Include dimensions, your suburb and postcode, whether the bowl is connected or leaking and any previous repair. Do not pull on or dismantle a loose sink for a photograph. After a re-fit, follow the stated curing period before use.
BEFORE REPAIR
Examples of dropped undermount sinks
Questions, answered.
Can you attend an undermount sink job in Melbourne?
Attendance is through scheduled service visits, with availability and travel confirmed for your address. Send your suburb, postcode, photos and access details to confirm the proposed work and attendance.
Does the Melbourne starting price include a new sink?
No. From $990 + GST covers the standard removal, preparation and reinstallation of the existing sink with suitable bonding and support. New sink supply, plumbing and additional work are separate unless agreed.
What should I do before the sink repair is booked?
Stop loading or using a loose sink, send photos from above and underneath without disturbing it, and tell us about leaks and connected plumbing. Arrange any required plumber and building access once the written scope and date are confirmed.
How do you hold the sink securely while the epoxy sets?
We prepare the bonding surfaces, fix the sink with Mega epoxy and prop it in the correct position with support jacks until the epoxy has set properly. The epoxy forms the hard, rigid bond; silicone is used to seal the joint against water. Follow the curing and use instructions provided after the repair.